If your company could look in a mirror, what would it see?
Corporate Image is one of those valuable brand-related assets that are difficult to measure on a balance sheet.
However, few can deny the value of a great corporate brand such as Abdul Latif Jameel or the National Bank of Kuwait.
We may all think that we know what our customers think of us.
In reality, politeness dictates that you often get filtered feedback coated with honey - as customers may not want to sound rude by being brutally honest with you.
However, to make sound decisions, you actually need an objective view of what your customers think of your company.
You need to hear the good news and the bad - what they think you are good at and where you should improve.
You also need to know why those potential clients you would love to work with are still hesitating to give you their business.
You also need to know on what factors customers are basing sourcing decisions and how you rate versus your competitors on those same factors.
This data can be a valuable and crucial input into your future strategy and decision-making.
We will conduct in-depth executive interviews with your key clients as well as those clients on top of your wish list to get you the objective data you need - so that you can understand exactly how customers actually see your company and how to make it a more compelling alternative for them.
Contact us to improve your Corporate Image.